FAQs

Orders & payment

How do I track my order?
You will receive tracking information by email/SMS once your order ships. You can also contact support with your order number.

What payment methods do you accept?
We accept major cards and UPI via our payment partner at checkout. Available methods are shown on the payment page.

Products & care

How do I care for my garment?
Follow the care label inside the garment. When in doubt, gentle cold wash and dry in shade helps preserve colour and handfeel.

Will colours match the photos?
We photograph in natural light; slight variation between screens and batches is normal for handcrafted and natural-dyed pieces.

Returns & support

How do I return an item?
See our Returns & Exchanges page and email support with your order number.

How can I reach you?
Visit Contact or write to support@naticraft.com.